About
Our MISSIONThe Kliman Group’s mission is to help organizations transform and grow their businesses by mining and implementing customer feedback. We offer a proven track record in creating, facilitating, and managing customer advisory boards designed to develop new and innovative business products, services, and models.
01. Customer Advisory Board/Think Tanks
Strategic feedback and advice from customer thought leaders help improve and leverage sales, marketing, and operational activities. We create and facilitate think tanks that reveal industry trends and innovative business models, foster meaningful relationships with key customers, and create groups of respected and well-known ambassadors.
02. Leadership Coaching
Influential leaders commit to lifetime learning. We work with C-Suite executives to increase self-awareness, improve professional relationships and expand organizational potential.
03. Guest Experience Analysis and Reporting (Secret Shopper)
Analysis and detailed documentation of guest experiences to guide and enhance hotel, airline, and cruise line products and services and improve efficiencies.
The Kliman Group
David Kliman
President
Meeting facilitator, trend hunter, connector of people & ideas, pilot & world traveler. National Geographic magazine captured me early in life, and I’ve been smitten with the urge to explore and travel my entire life. I’ve been to and experienced 128+ countries, all 50 United States and all 13 Canadian provinces and territories.
- Paul Flackett IMEX Academy Award Winner 2023
- Top 18 Event Industry Influencers in the USA for 2024
- Co-Founder Event Leaders Exchange (ELX)
- One of the Most Influential People in the Meetings Industry (Meeting News)
- Co-Founder of the Events Industry Council APEX COVID Business Recovery Task
- Past International Chairman of MPI – Meeting Professionals International
- MPI International Meeting Planner of the Year
- Named Top 25 Influencer of the Meeting Industry by Northstar Meetings Group 2020